Privacy Policy

This Privacy Policy explains how Zlexi ("Zlexi", "we", "our" or "us") collects, uses, discloses and protects information when you visit our website or interact with our business. By using our website you agree to the practices described below.

1. Information We Collect

We collect information that you provide to us directly, such as your name, email address and the contents of any message you send through our contact form. We also collect limited technical information automatically when you visit the website, including your IP address, browser type, device information and pages viewed.

2. How We Use Your Information

We use the information we collect to respond to your enquiries, operate and improve the website, communicate with you about our services, maintain the security of our systems and comply with applicable legal obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how the site is used and improve its performance. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Third-Party Services

We may use trusted third-party service providers for hosting, analytics, communications and order fulfilment on the marketplaces where we sell. These providers process information only on our behalf and under appropriate confidentiality and security obligations. When you purchase our products on a marketplace such as Amazon, Flipkart or Myntra, your information is also subject to the privacy policy of that platform.

5. Sharing of Information

We do not sell your personal information. We may share information with service providers who assist our operations, with marketplaces where required to fulfil an order, or with authorities when required by law or to protect our legal rights.

6. Data Retention

We retain personal information only for as long as is necessary for the purposes set out in this policy or as required by applicable law.

7. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you. You may also object to or restrict certain processing. To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our handling of your personal information, please contact us at contact@zlexi.com.